We want you to know we're here Monday through Friday from 10 am to 6 pm EST (major holidays excepted) to help you personally. So please give us a call toll-free at 1-800-456-8982. (California customers please use 1-800-211-1195.) If you need to reach us before 10 am or after 6 pm EST, or on a weekend or holiday, please fax us or send us an e-mail with your message. Our contact information is shown to the left.

Change Forms

If you are changing your payment, lender, bank account or address, you'll need to open our "Client Change form" complete it online, then print and sign it; and mail or fax it to us. If you have a scanner, you can scan in the completed, signed form and e-mail it to us. Please remember, we can only accept change requests which include the signature of all parties to the loan. Please download a Client Change form.

EAP Agreement

Please download a copy of the Equity Acceleration Program Terms and Conditions.

EAP Brochures

Please download an Equity Acceleration Program brochure.
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Thank you for allowing us to serve you.

USMR's Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (Thursday & Friday), Christmas.

Please note: If a holiday falls on a Saturday, we are closed on Friday - if one falls on a Sunday, we are closed on Monday.